Mobile technology engineer job at Royal Borough of Greenwich

Royal Greenwich is proud to be a borough synonymous with modern, first-class services. A World Heritage Site, our communities are vibrant and diverse, and we pride ourselves on being a well-managed and well-managed authority.
We also recently released our first digital strategy. To make this strategy a reality, we need to hire a new digital, data and technology team to join our existing skills.
As a key part of our Application Support team, our approach to mobile technology engineering and support is built on exceptional customer service. We are looking for an experienced Mobile Technology Engineer to lead our team of 3 engineers to support our 4000+ employees.
By helping staff use and get started with mobile technology, you will help keep the organization online, which will allow us to provide important services to our residents. You will lead your team to provide the best possible customer service; you will set standards for service levels and behavior; you will act as a model of engagement; and you will grow your team to thrive. You will be able to represent the team at higher levels and step in to solve the most complex or sensitive issues they may face.
Our digital strategy emphasizes the need for a modern support function, always data and user centric, and you will play a key role in making this a reality.
This is an important position within a dynamic and growing team. In return, we offer a range of benefits which include:
- Annual subscription loan
- Childcare voucher system
- Learning and development opportunities to maximize your potential, including excellent learning opportunities at all levels
- Gym subscription at reduced price
- Good Eyecare
- Cycle to Work Program
- Long service rewards
- Generous right to annual leave and
- Excellent pension plan
- GreenwichCard which entitles you to discounts at local businesses
- Employee assistance program, including external consulting service
- A range of flexible working arrangements
- Staff networks
For now, the role will be 100% telework. As the covid pandemic eases, we would like you to work partly in the office and partly at home.
Benefits of working for us
With offices based in the heart of Woolwich, Royal Greenwich is a great place to live and work.
Benefiting from excellent transport links ranging from buses and tubes to trains and ferries, as well as developing extensions of Crossrail, Royal Greenwich is one of the boroughs easier to reach and navigate. It takes 21 minutes to get to central London and 10 minutes from the O2.
The Royal Greenwich Values are:
- Improve the lives and opportunities of residents
- Demonstrate respect and fairness
- Taking possession
- Do things better
- Working together on the Board
If you are interested in applying for any of these positions, we would love to hear from you. To apply or for more information, please click on the link or visit royalgreenwichcareers.com to complete an application form – you will be asked to upload a CV and cover letter. Please ensure that they clearly show how you meet the criteria defined in the person specification document.
Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Royal Borough of Greenwich reserves the right to close any vacancies prior to the advertised closing date in the event of a high volume of applications received.